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Platform Features

Every Feature You Need to Win Post-Purchase

TrackLogy is a complete post-purchase platform — real-time tracking, branded pages, smart notifications, and powerful analytics. Everything connected.

Real-Time Tracking

Live Shipment Visibility Across Every Carrier

Stop guessing where your shipments are. TrackLogy aggregates tracking data from supported carriers into one unified feed that is normalized, clean, and current.

  • Auto-detect carrier from any tracking number
  • Real-time webhook updates from carrier APIs
  • Unified shipment event model across all carriers
  • Historical tracking timeline for every shipment
  • Multi-warehouse and multi-carrier visibility
  • Issue detection and auto-alerting
Live ShipmentsLive

#TRK-0041

FedEx

Out Today

08:32 AM

#TRK-0040

DHL

In Transit · Frankfurt

06:15 AM

#TRK-0039

UPS

Delivered ✓

Yesterday

#TRK-0038

USPS

Issue — Address problem

Yesterday

Smart Notifications

Proactive Alerts That Customers Actually Love

Send the right notification, on the right channel, at the right moment. TrackLogy's notification engine handles timing, personalization, and delivery automatically.

  • Email and SMS notifications
  • Milestone-based trigger rules
  • Custom notification templates with branding
  • Per-status enable/disable controls
  • Customer notification preferences management
  • Delivery failure detection and retry logic

Notification Activity

EmailOrder Shipped34.2% open

2,847 sent this week

SMSOut Today87.1% open

1,204 sent this week

EmailDelivered28.6% open

2,105 sent this week

Branded Tracking Pages

Your Brand. Your Tracking Experience.

Replace generic carrier tracking pages with a beautiful, white-labeled experience on your own domain. Build customer loyalty at the most-visited touchpoint.

  • Custom domain hosting (track.yourstore.com) — Paid plans
  • Full brand customization — logo, colors, fonts — Paid plans
  • Product recommendations engine — Paid plans
  • Review request prompts post-delivery — Paid plans
  • Mobile-optimized, fast-loading design
  • Public tracking page available on all plans
T
YourBrand Tracking
Order Placed ✓
Shipped ✓
In Transit ✓
Out Today →
Delivered

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Analytics & Intelligence

Data-Driven Decisions for Your Supply Chain

Turn shipment data into operational insights. Monitor carrier performance, identify recurring issues, and optimize your logistics strategy with confidence.

  • Carrier on-time delivery performance
  • Transit time benchmarking by route
  • Issue rate analysis by carrier and region
  • WISMO ticket correlation reports
  • Post-purchase satisfaction tracking
  • Custom dashboards and scheduled exports

Carrier Performance

FedEx97%
UPS94%
DHL91%
USPS88%

And Much More

Global Carrier Network

Supported providers loaded from TrackLogy's active carrier directory. Auto-detected from tracking numbers.

Webhooks & API

Real-time event webhooks. Full REST API for custom integrations.

Returns Visibility

Track return-to-sender shipments alongside your outbound fleet.

Secure by Design

Data is encrypted at rest and in transit. Your customer data stays yours.

Tracking API

REST API for any platform. Create shipments programmatically or via dashboard.

Delivery Issue Alerts

Proactive alerts when something goes wrong — before your customer asks.

Ready to Transform Your Post-Purchase Experience?

Use TrackLogy to delight customers, customize delivery emails, and reduce shipment-status support tickets.

14-day free trial · No credit card required · Cancel anytime