Built for Every Team, Every Use Case
Whether you're a fast-growing D2C brand or a global enterprise logistics team, TrackLogy has a solution designed for your specific challenges.
Scale Your Post-Purchase Experience Without Scaling Your Team
Growing ecommerce brands can't afford to have their support team overwhelmed with WISMO tickets. TrackLogy automates the entire post-purchase communication flow so your customers stay informed — and your team stays focused on growth.
- Automate all shipment notifications — zero manual effort
- Branded tracking page that builds trust and drives repeat purchases
- Carrier performance dashboards to hold logistics partners accountable
- Tracking API for any platform — Shopify & WooCommerce coming soon
70%
Fewer WISMO tickets
42%
Higher repeat rate
4.8/5
Post-purchase NPS
Make Every Delivery a Brand Moment
For D2C brands, the delivery experience is part of your product. TrackLogy transforms the post-purchase journey into a branded, high-conversion touchpoint that turns first-time buyers into loyal advocates.
- White-label tracking page on your own domain
- Product recommendations and upsells on the tracking page
- Review request prompts triggered post-delivery
- Email and SMS notifications with high deliverability
15%
Upsell revenue lift
2.4x
More reviews
87%
SMS open rate
Eliminate Repetitive Support Tickets at Their Source
Customer support teams using TrackLogy spend less time answering 'where is my order?' and more time resolving issues that actually require human attention. The result is a happier team and happier customers.
- Proactive notifications reduce inbound ticket volume
- Public tracking link to share with customers instantly
- Issue alerts before customers even notice a problem
- Full shipment event timeline from one dashboard
68%
Ticket reduction
3.1x
Faster resolution
2 hrs
Saved per agent/day
End-to-End Shipment Visibility for Your Logistics Team
Operations teams need real-time visibility, not manually compiled carrier reports. TrackLogy gives your logistics team a single command center for monitoring every shipment, every carrier, every market.
- Unified dashboard for all carriers and shipments
- Issue detection and automated escalation workflows
- Carrier SLA adherence tracking and reporting
- Bulk shipment management and status exports
50+
Workflow automations
30+
Analytics metrics
99.9%
Platform uptime
One Platform for Every Carrier in Every Country
Cross-border ecommerce means dealing with dozens of regional carriers, different tracking data formats, and inconsistent update frequencies. TrackLogy normalizes all of this into one consistent platform.
- Supported providers from one active carrier directory
- Normalized tracking events regardless of carrier
- Consistent tracking experience regardless of carrier
- Regional carrier auto-detection from tracking numbers
Live
Carrier directory
Unified
Tracking data
API
Shipment visibility
Ready to Transform Your Post-Purchase Experience?
Use TrackLogy to delight customers, customize delivery emails, and reduce shipment-status support tickets.
14-day free trial · No credit card required · Cancel anytime