Legal
Cookie Policy
Effective date: August 24, 2026
This Cookie Policy explains how TrackLogy (operated by WINDCODEX INC) uses cookies and similar tracking technologies on tracklogy.com and my.tracklogy.com. It should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files placed on your device by a website you visit. They are widely used to make websites function correctly, remember your preferences, and provide analytical information to site owners. Similar technologies include local storage, session storage, and tracking pixels.
Cookie Categories We Use
Essential Cookies
Required for the platform to function. These cannot be disabled. No consent is required for essential cookies.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| session | TrackLogy | Keeps you logged in during your session | Session |
| csrf_token | TrackLogy | Protects against cross-site request forgery attacks | Session |
| tl_auth | TrackLogy | Stores your authentication token for persistent login | 30 days |
Analytics Cookies
Used to understand how visitors interact with our website. Activated only after you grant consent via our cookie banner. You may withdraw consent at any time via Cookie Settings in the footer.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users for analytics reporting | 2 years |
| _gid | Google Analytics | Distinguishes users for session-level analytics | 24 hours |
| _gat | Google Analytics | Throttles request rate to Google Analytics | 1 minute |
| _gtm* | Google Tag Manager | Manages tag firing and consent state | Session |
Functional Cookies
Enable enhanced functionality such as live chat. Activated only after consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| crisp-client/* | Crisp IM | Stores live chat session state and conversation history | 6 months |
Managing Your Cookie Preferences
When you first visit our website, a cookie banner will ask for your consent for analytics and functional cookies. You can change your preferences at any time by clicking Cookie Settings in the footer of any page.
You can also control cookies through your browser settings. Note that disabling essential cookies will prevent parts of the platform from functioning correctly. Instructions for common browsers:
Contact
If you have questions about our use of cookies, contact us at [email protected].